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FAQ

Aside from fresh, at Spices + Sprinkles™ we put our best foot forward at trying to describe the taste of a particular spice on its product page.

Although our spices do not contain any nuts they are packaged in the same facility as peanuts, tree nuts, wheat, soy, and milk products, so cross contamination is always a risk. Those that are gluten free or Kosher are marked as such.

Yes, we do carry Spices that are Organic, Kosher and Vegan. Products that are Organic and/or Kosher are marked as such on their product page.

Color might vary slightly due to photography and/or your computer resolution. However, we work hard to make sure that what you see online, is what you get in person.

Our spices are listed and sold by container size; however, actual weight might differ. If you purchase a 16oz. jar of spices, then the size of that jar is 16oz. and it will be filled to the top of the spice jar. In terms of weight, the spice could weigh more or less than 16oz. In other words, our spices are sold by measure, not by weight.

As a simple point of reference:

  • 4oz = ½ cup
  • 8oz = 1 cup
  • 16oz = 2 cups

Our spices and powders typically have a 1-year shelf-life but can last even longer depending on storage method and type. For maximum freshness please store in a cool, dry place away from direct sunlight.

Our fresh ingredients are sourced from all over the world. The exact country of where the spice or superfood powder is sourced from can be found on the packaging.

Although we use research & labs to verify the quality and safety of our powders, the information on SpicesxSprinkles.com is not meant to cover all possible uses, precautions, interactions or adverse effects. While there are many natural ingredients that haven’t been thoroughly studied, many have extensive bodies of research that are convincing and generally accepted. Where some of our products are dietary supplements, the claims made about specific products on or through this site are not intended to diagnose, treat, cure or prevent any disease, condition or illness. These statements herein have not been reviewed by the FDA.

For more information please refer to our Natural Food Statement below.

While designed for the baking world, our metallic shapes contain silver and gold non-toxic food color classified as edible in Canada and other countries, but not yet by the USA FDA. For this reason, some mixes are labeled “Decorative Use Only – USA”. Feel free to use this knowledge to decide the edibility of metallic shapes if located in the USA.

Our sprinkles have a nice, mild sweet flavor. Oh! And our brown sprinkles actually taste similar to that of chocolate or hot cocoa.

We are happy to say that our Sprinkles are gluten free except for our sprinkle mixes that contain metallic dragées. For the Sprinkle mixes that contain wheat, soy or milk, disclaimers have been listed on their product page. Although our sprinkles do not contain any nuts they are packaged in the same facility as peanuts, tree nuts, wheat, soy, and milk products, so cross contamination is always a risk.

Although some of our mixes contain Vegan Sprinkles, we do not have a blend that is 100% Vegan…YET. We are working diligently with our manufacturers to provide this as an option in the near future.

Color might vary slightly due to photography and/or your computer resolution. However, we work hard to make sure that what you see online is what you get in person. Custom colored sprinkles might slightly vary in shades depending on the batch.

During shipping sprinkles are thrown around. We ask that you shake your sprinkles prior to using so that you can get the full visual effect and yumminess of our luxury sprinkles.

At SpicesxSprinkles.com we certainly do not like to dissuade; however, our sprinkle mixes contain on average approximately 7-10 different types of sprinkles – sometimes more, sometimes less. Attempting to recreate this mixture can easily cost 10x the amount if not way more than the cost you are paying here. Additionally, although our Sprinkles look pretty they take ample amounts of time to create and they still have a shelf-life to keep in mind.

Our sprinkles are listed and sold by container size; however, actual weight might differ. If you purchase a 16oz. jar of sprinkles, then the size of that jar is 16oz. and it will be filled to the top of the sprinkle jar. In terms of weight, the sprinkles could weigh more or less than 16oz. In other words, our sprinkles are sold by measure, not by weight.

As a simple point of reference:

  • 4oz = ½ cup | decorates approximately 24 -30 cupcakes
  • 8oz = 1 cup | decorates approximately 50 – 60 cupcakes
  • 16oz = 2 cups | decorates approximately 100 – 120 cupcakes

Our sprinkles typically have a 1-year shelf-life but can last even longer depending on storage method and sprinkle mix. For maximum freshness please store in a cool, dry place away from direct sunlight.

Yes – some of our sprinkle blends contain hard pieces, but they are not hard to eat. However, as with any hard candy some of our sprinkles (metallic dragées, sugar pearls and crystals) can pose a choking hazard or damage teeth.

Please enjoy sprinkles with care and caution, especially when children are involved. Spices + Sprinkles™ is not responsible for any accidents or injuries involving any of our products.

Subscriptions are one of the most convenient ways to enjoy our products and an excellent way to try new products at a discounted cost.

Just remember, you always have complete control over your subscriptions. Simply log into your account and adjust accordingly.

After you join our subscription services you will receive an email confirming your subscription. Prior to each order we’ll send you an email reminder. You will also receive email notifications regarding other important information related to your subscription account, such as if a product is discontinued, if you cancel your subscription or once your order has successfully shipped.

If you subscribe between the 1st – 14th your subscription box will always ship out on the 15th of every month.

If you subscribe between the 15th – 31st your subscription box will always ship out on the 1st of the upcoming month.

Subscription products ship based on the frequency you’ve selected. For instance, if you subscribe to a product on the 7th and select auto-delivery for one week, on the 14th that item will automatically ship to you.

If your total subscription cost is under $70 your subscription will ship at a flat delivery rate of $5.99, if it’s $70 or more it will ship free. The 5% discount will automatically be applied to your subscription product.

Pausing or cancelling your subscription is easy. Simply log into your account and under Subscription select pause or cancel. We’ll also be happy to assist you via email at sales@spicesxsprinkles.com or call us at (800) 568-4008 Monday – Friday, 8AM to 5PM EST.

Subscription Boxes ship free to the US.

Shipping costs are calculated based on package weight, delivery location and selected shipping speed unless otherwise specified.

Order shipping to US Contiguous ship free if $70+ USD.

Orders under $70 USD shipping to addresses in the contiguous US ships for $4.99.

This excludes wholesale orders and orders over 10 pounds.

Shipping can be upgraded for a calculated cost at checkout.

Orders shipping to AK, HI, US Territories will have shipping calculated at checkout.

Orders to Canada ship for a flat rate of  $10.99.

This excludes wholesale orders and orders over 10 pounds.

Shipping can be upgraded for a calculated cost at checkout.

Other countries we ship to include: Australia, China, France, Germany, Hong Kong, Japan, Mexico, Singapore, South Korea, Switzerland and the United Kingdom.

Shipping prices for these countries will be calculated at checkout. We are working around the clock to add more international locations .

Domestic orders ship 1-2 business days after you place your order. Our fulfillment center ships five days a week excluding Saturdays, Sundays and holidays. During holidays, due to the influx of orders processing time may increase by 1 – 3 days. We will do our part and keep you informed if this occurs.

Domestic Shipping can range from 1 – 5 business days

Please be mindful that we are not responsible for delayed orders due to the carrier.

International Shipping typically takes 3 business days to process before being shipped out.

Depending on the shipping method selected at checkout, shipping can range from 3 – 21 business days. Please note that custom charges may apply prior to or upon receiving your order. The Buyer is responsible for these charges, not Spices + Sprinkles™. Delays might also occur due to customs, mail carriers or inclement weather. Spices + Sprinkles™ is not responsible for these delays.

Yes, we offer wholesale to customers in the food industry on select products whose intent is to bake, cook, or blend with our products.

For reselling purposes, we are working around the clock to offer our branded and packaged Spices + Sprinkles™ line.

Our wholesale orders may take up to 7 days for processing. Please contact us if you need your order sooner and we will work hard to accommodate your specific request.

In order to sign up, please email us at hello@spicesxsprinkles.com. Upon emailing us we will provide you with an application. If approved next steps will be emailed to you using the email provided on the application.

No, we do not permit the repackaging of our products branded with another label. We work extremely hard to craft unique sprinkle mixes and source unique spices for our customers. However, if you are interested in collaborating with us, please email us at hello@spicesxsprinkles.com

If you believe your package is lost, please contact the mail carrier for assistance with locating it. If after 14 days (for domestic shipments) or 31 days (for international shipments) your package has not been located please let us know and we will issue a store credit excluding initial shipping costs. If your package is showing as delivered a store credit cannot be issued.

We do our part here at Spices + Sprinkles™ to make sure orders are processed and shipped within 1-2 business days. Unfortunately, if delays are caused by the mail carrier or inclement weather we are not responsible for those delays. We do not offer refunds or store credit for delayed shipping not caused by us.

At SpicesxSprinkles.com we accept all major credit cards via our secure payment processors, Stripe and PayPal.

At Spices + Sprinkles™ we take great pride in our quality of products. Due to health and safety reasons we do not accept returns on our spices or sprinkles. If your items arrive defective please, please contact us via email at sales@spicesxsprinkles.com – we will strive to make it right.

At Spices + Sprinkles™ we take great pride in our quality of products. For our Lifestyle collection you may return unworn, unaltered merchandise for a replacement or store credit within 7 days of receiving your item(s). For health and sanitary reasons we do not accept returns on items that have been tried on.

We ask that you contact our customer support team first at sales@spicesxsprinkles.com to initiate the return. All returns must be pre-authorized. Any return that arrives to Spices + Sprinkles™ without pre-written authorization will be considered an abandoned order and no exchange will be granted.

Be sure to mark off “Exchange” or “Store Credit” on your packaging slip prior to including it with the return package. For more information, please check out our detailed Return Policy listed in our Terms & Conditions or contact us.

We appreciate your business and recognize that security is critical when buying online. SpicesxSprinkles.com takes great pride in safeguarding your privacy and confidentiality. That’s why we have worked extremely hard to create a safe and secure online shopping experience.

Each credit card purchase on SpicesxSprinkles.com is protected by our Safe Shopping Guarantee. Please visit our Safe Shopping Guarantee for more details.

Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name and address to prevent it from being read as it travels over the internet. We only ask for just enough information to complete each transaction, and we do not store all of this information longer than is absolutely necessary. Our servers are also protected by industry standard firewalls designed to keep personal information protected and inaccessible to other internet users.